RMA FormularWith a lot of experience and our high demand on quality we face challenges

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RMA Formular

ES&S provides you with a smooth and structured process for the return of goods – Please use our RMA request form.

Here you can register your RMA and create a returns form. After we have received your details, we will inform you of an ES&S complaint number. This number should be noted on your delivery documents. 

 

Company data
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Error definition
Reason of return
  1. Wrong goods delivered
  2. Goods not ordered
  3. Goods incomplete
  4. Goods not functional
  5. Goods delivered twice
  6. Goodwill withdrawal
  7. Incorrect order by customer
Important
  • The goods should be in the original packaging (ES&S sticker).
  • RMA-Nummer gut sichtbar auf der Rücklieferung (Lieferpapiere) anbringen!
  • The goods must be delivered to us carriage paid (otherwise there will be no acceptance of goods!).
  • The RMA no. is valid for 10 days.
  • This letter must be enclosed with the goods as a signed copy!
We ask for*

Detailed error report*

Please describe the error in detail. This is the fastest way we can help you.

Upload PDF

Here you have the possibility to add your own RMA report.


Is the return sent via a debit note?

Consent*